Mission, Vision, Values, and Pledges
Mission
Offer a professional service that is serious and detailed, directed to fulfilling all the necessities and demands of our clients.
Our fundamental tool is the continuous communication with our clients and the close attention we pay to every detail that we encounter. This way, we guarantee excellent service.
Show our clients that we offer the highest levels of service and satisfaction striving each day to surpass the expectations of our clients.
Vision
To be the pioneering and leading company in the market, combining the know-how with the latest technologies for the well-being and peace of mind of our clients.
Values
Honesty, independence, service, professionalism, transparency, and dedication.
Pledges and Policies
Quality Pledge
We pledge we will reach and maintain, with professionalism and integrity, the highest levels of quality as required by our clients. We pledge to have an ongoing partnership with our clients to develop a quality management system.
Quality is the responsibility of all members of CIMEX; therefore, each individual understands and commits to their responsibilities, while encouraging and motivating their colleagues to give their best toward a common goal: increasing customer satisfaction.
CIMEX’s performance is subject to continuous review by management and every member of the organization to achieve continual improvement in a constantly changing world. Likewise, Executive Management declares that this quality policy is appropriate to the purpose and context of the organization, supports its strategic direction, includes commitments to comply with applicable requirements and to continually improve the Quality Management System (QMS), and commits to reviewing it for ongoing suitability while continuously improving the effectiveness of the QMS.
CIMEX ensures that this quality policy is understood, implemented, and maintained at all levels and by every member of the organization. This quality policy provides a framework for establishing and reviewing quality objectives
Psychosocial Risk-Prevention Pledge
Having the objective of developing a culture in which work is worthy and decent, and aspiring to continuously improve laboral conditions, the Mexican Inspection Company pledges to develop, and apply in its workplace, measures and principles that minimize psychosocial risks, prevent workplace violence, and promote an organization with a favorable working environment that benefit its workers.
Policy against corruption and money laundering
Establishing institutional commitments against corruption and the execution of acts or operations with resources of illicit origin (“Money Laundering”). This policy outlines the specific provisions necessary to achieve these commitments.